tag:blogger.com,1999:blog-24620302.post115032276162117898..comments2023-06-05T13:04:49.647+02:00Comments on Gobierno de las TIC - Conocimiento Adquirido: El traje nuevo del emperadorAntonio Vallehttp://www.blogger.com/profile/06837335195928034488noreply@blogger.comBlogger5125tag:blogger.com,1999:blog-24620302.post-1151326669192421762006-06-26T14:57:00.000+02:002006-06-26T14:57:00.000+02:00El escéptico contesta, pero en su blog: Many ITIL ...El escéptico contesta, pero en su blog: <A HREF="http://www.itilskeptic.org/node/24" REL="nofollow">Many ITIL projects are overcapitalised renovations</A>Antonio Vallehttps://www.blogger.com/profile/06837335195928034488noreply@blogger.comtag:blogger.com,1999:blog-24620302.post-1150755430697356812006-06-20T00:17:00.000+02:002006-06-20T00:17:00.000+02:00HiI have seen millions of dollars spent on ITIL pr...Hi<BR/><BR/>I have seen millions of dollars spent on ITIL process adoption.<BR/><BR/>It is not so much the amount of money, as whether that money is well spent. So unless one is setting up a data centre from scratch, i don't think the architect analogy fits. it is more like all the times I have renovated houses that were fit for habitation already. it was not money well spent: the house didn't leak, the doors were secure, there was no fire risk. So renovation was just for our own satisfaction: it was overcapitalising - we would not get a good ROI when we sold the house.<BR/>Sometimes ITIL is like ripping up perfectly good carpet so you can polish the floorboards: it is very satisfying but there is no business case for it.<BR/>Again please excuse my using EnglishAnonymousnoreply@blogger.comtag:blogger.com,1999:blog-24620302.post-1150732068749552002006-06-19T17:47:00.000+02:002006-06-19T17:47:00.000+02:00To the Itil skeptic:What minds enormously expensiv...To the Itil skeptic:<BR/><BR/>What minds enormously expensive ITIL projects for you?<BR/>1,5 K€? <BR/>15 K€?<BR/>150 K€?<BR/><BR/>That's the key to calculate the ROI of ITIL.<BR/><BR/>How is the relationship betwen an architectural project and a house?Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-24620302.post-1150468811634649722006-06-16T16:40:00.000+02:002006-06-16T16:40:00.000+02:00Éste lo he entendido, lo he entendido, oé oé oé!!!...Éste lo he entendido, lo he entendido, oé oé oé!!!<BR/>Tengo que aprovechar esta ocasión para dejarte un comentario y darte la enhorabuena por tus éxitos a nivel ya planetarios, jeje!!!<BR/><BR/>...Y gracias...<BR/><BR/>NayraAnonymousnoreply@blogger.comtag:blogger.com,1999:blog-24620302.post-1150360519327311922006-06-15T10:35:00.000+02:002006-06-15T10:35:00.000+02:00Thank-you Antonio for the compliment of featuring ...Thank-you Antonio for the compliment of featuring my blog.<BR/><BR/>I agree this is more a business (or a black art) than a science. [I hope BabelFish and I got the translation right]<BR/><BR/>But many business ideas and methodologies have been subjected to research to prove or disprove their effectiveness.<BR/><BR/>People say "ITIL reduces errors", "ITIL reduces costs", "ITIL makes users happier". Does it? Does it really? Compared to what? And how much? Enough to pay for somwe of the enormously expensive ITIL projects I have seen (and I'm sure you and your readers have too)? I want proof. And so should every CIO.<BR/><BR/>My apologies for commenting in English. What little Spanish I had has got lost with age.Anonymousnoreply@blogger.com